Mission Statement
To bridge the digital divide by providing compassionate, personalized in-home and community-based technology support, training, and safety education to seniors — enabling them to stay connected, informed, and confident in the digital world.


Core Service Offerings
 In-Home Support

• Setup and troubleshooting for phones, tablets, laptops, printers

• Smart TV & streaming setup

• Wi-Fi configuration and speed optimization

• Device clean-up, virus removal
   

 Personal Tech Coaching

• One-on-one sessions with patient instructors

• Topics include:

  • Basics: Turning devices on, navigation

  • Email, texting, video calls (Zoom, FaceTime)

  • Photo sharing and storage

  • Avoiding scams & online safety

  • How to use apps (banking, ride-hailing, grocery delivery, etc.)

 Community Tech Workshops

• Monthly workshops held in senior centers

• Rotating topics: “Intro to Smartphones,” “Online Safety 101,” “Digital Health Tools”

• Offered at low/no cost through sponsorship or grants
   

 Virtual Support Line

• Seniors can call in for basic tech support or troubleshooting

• Guided help using screen sharing tools

• Ideal for follow-ups or minor issues

 
Pricing & Packages
Pay-as-you-go:

• In-home visit: $60/hour

• Virtual support: $25 per 30 mins

• Workshops: $15 per session (waived through community sponsorships)

Membership Options:

• Silver – $90/month: 2 hours of support, workshop access

• Gold – $160/month: 4 hours of support, priority booking, annual check-up

• Community Partner Rate: Sliding scale for senior centers